{"id":3973,"date":"2026-08-20T23:03:43","date_gmt":"2026-08-20T23:03:43","guid":{"rendered":"https:\/\/coloradospringsmoverss.com\/?p=3973"},"modified":"2026-08-20T23:03:43","modified_gmt":"2026-08-20T23:03:43","slug":"car-wash-company-to-pay-1-3-million-to-colorado-customers-in-state-settlement","status":"publish","type":"post","link":"https:\/\/coloradospringsmoverss.com\/?p=3973","title":{"rendered":"Car wash company to pay $1.3 million to Colorado customers in state settlement"},"content":{"rendered":"
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Colorado prosecutors settled with Cobblestone Car Wash on Wednesday over claims of unfair automatic renewal practices, according to the state Attorney General\u2019s Office.<\/p>\n

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Cobblestone, a multi-state car wash chain with more than 40 locations in Colorado, allegedly changed membership prices without announcing them and made it difficult for customers to cancel, according to a copy of the from the Attorney General\u2019s Office.<\/p>\n

The car wash company denied those claims in the document, but agreed to pay roughly $1.35 million to 70,000 affected customers and $20,000 to the state for the cost of the investigation, which started in late 2024, according to the agreement.<\/p>\n

Throughout that investigation, Cobblestone issued more than $250,000 in refunds to Colorado customers, separate from the payment ordered by the settlement, according to a news release from the Colorado Attorney General\u2019s Office.<\/p>\n

More than 30,000 customers reported their Cobblestone monthly membership price increasing without notice between August 2022 and February 2025, state prosecutors said in the release. Another 40,000 didn\u2019t receive a receipt of their purchase, required by law, which made the terms of their subscription difficult to find, state officials said.<\/p>\n

Cobblestone failed to provide proper disclosures for trial periods, notices of automatic renewals, terms of the monthly membership and simple cancellation options for subscribers, according to state officials.<\/p>\n

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The car wash company did not immediately respond to requests for comment on Thursday.<\/p>\n

\u201cIn Colorado, businesses that offer auto-renewal contracts must provide simple, easy-to-use ways for a customer to cancel,\u201d Attorney General Phil Weiser said in a statement. \u201cCausing intentional confusion to make the cancellation process difficult to navigate is unfair for Coloradans.\u201d<\/p>\n

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The settlement agreement stipulated improved communication between Cobblestone and its customers, including 25-day notices for price changes, and mandated the company make it easy for customers to cancel online.<\/p>\n

Cobblestone customers can also call 877-516-5377 to reach the claims administrator.<\/p>\n

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Cobblestone Car Wash agreed to pay roughly $1.35 million to affected Colorado customers who reported unannounced prices increases and difficulty canceling their membership.<\/p>\n","protected":false},"author":1,"featured_media":3972,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,4],"tags":[],"class_list":["post-3973","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-colorado-news","category-news"],"yoast_head":"\nCar wash company to pay $1.3 million to Colorado customers in state settlement - Colorado Springs Moverss<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coloradospringsmoverss.com\/?p=3973\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Car wash company to pay $1.3 million to Colorado customers in state settlement - 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